Chapter Law – Birmingham
Law firm in Birmingham
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Chapter Law – Birmingham 19 reviews
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Hannah Lizzie
9 reviews
1 photo3 months ago
I am absolutely appalled by this organisation. My case has been ongoing for 9 weeks and after 6 weeks I hadn't heard anything from them. I'm a first time buyer and thought this was normal but of course, it isn't!! After this I asked my â¦
Chapter Law - Birmingham (owner)
2 months ago
We are sorry you feel the need to leave this review. The purchase of any property begins when we receive the memorandum of sale and the contract from the sellersâ solicitors, these were sent to us and duly received on the 3rd and 8th of May respectively. Only once this happens can we order searches etc. Your case handler duly emailed both you and your agent on the 16th of May with an update and the outstanding documents needed to progress the matter. Legally we are required to abide by anti-money laundering regulations as well as other laws and as such may need further clarification and documents. Where these are not provided we sadly cannot act. Given that fact, we wish you all the best with your new legal firm.
You also claim being billed £1900 however you only paid less than £50 in total. Contrary to your claims we are confident that our team acted swiftly and in line with the requirements of the law and can demonstrate that. We still havenât received the complaint you mention so for your ease, we have sent you a copy of the complaintâs procedure and an escalation process to our ombudsman.
You also claim being billed £1900 however you only paid less than £50 in total. Contrary to your claims we are confident that our team acted swiftly and in line with the requirements of the law and can demonstrate that. We still havenât received the complaint you mention so for your ease, we have sent you a copy of the complaintâs procedure and an escalation process to our ombudsman.
N H
13 reviews
5 months ago
Charlotte and Victoria are a credit to the company.They are professional friendly and dedicated.Their priority is the customer and getting the transaction done as quickly as possible.They are always available to help and deal with any issues .
Chapter Law - Birmingham (owner)
5 months ago
Thank you! This is so lovely to hear.
Nikki Rafiq
1 review
7 months ago
HIGHLY RECOMMEND Charlotte Bull and team at Chapter Law who were FANTASTIC. She is extremely knowledgeable and has a huge amount of experience. She was very thorough, helpful and efficient in dealing with my matter. Its also a nice change to work with solicitors who are so positive and have cheerful disposition too !!